It is thought that some 500,000 temporary employment contracts could be terminated due to the Agency Worker Regulations (AWR) coming into force in October.
Work by Allen & Overy reveals that 33% of medium to large UK businesses might avoid increased costs by terminating agency worker contracts before the 1st October when the 12-week qualifying period for equal pay and benefits starts.
John Lewis is creating 200 new jobs in its Hamilton Technology Park contact centre. We do not yet know whether the jobs will be part time jobs, temporary jobs or permanent jobs. We do understand that the jobs will support gift list services and customer orders. It means that the contact centre will employ a total of 650 staff now.
Tesco is thought to be hiring 9,000 new staff across the UK. Part of continued growth across Europe, Tesco will be creating 9,000 new jobs in call centres, distribution centres and the Tesco Bank.
Tesco’s job creation programme this year will provide jobseekers with jobs at all levels, from customer assistants through to line managers.
Tesco work in partnership with Jobcentre Plus for every store opening that they do.
2010 will see 500 jobs in Newcastle as part of thier five year plan to create 1,000 new jobs in a customer service centre in the city. 600 jobs will be created in Ipswich and 500 in Greenford.
This summer up to 300 jobs will be created in Falkirk, while a regeneration development in Northcott will apparently provide 200 additional jobs.
Etihad Airways plan to set up a major new contact centre in Manchester.
The city is appatently one of several bidding to operate the European facility for Etihad Airways, which could create 200 call & contact centre jobs.
The company is opening a new 318 sq m dedicated lounge at Manchester Airport during 2011, which will generate employment opportunities and will feature facilities such as a prayer room, a business centre and a bathroom.
