The biggest problem facing the hospitality industry today is that of skills shortages. Skilled chefs and managers are in huge demand and staff turnover continues to remain high.
Management in hospitality need a complete range of competences including people management, commercial skills and business acumen, problem-solving, succession planning and resource planning.
On top of this there is also a need to develop knowledge of industry trends and foster innovative skills to secure and keep repeat business. Recruiting, training and retaining quality staff into these positions is a current priority.
It remains a booming industry but there are simply not enough people working in it with the skills sets required to develop the potential of the industry.